Terms of service

Last updated: July 20, 2026

Welcome to Brandedy. These Terms of Service explain the rules and conditions for using our website, purchasing our digital products, and accessing our services.

By visiting our website, using our Services, or purchasing from Brandedy, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you should not use our website or purchase our products.

1. Overview

Brandedy operates this online store and provides digital products, including downloadable files, templates, digital content, online resources, and related services.

Our store is powered by Shopify, which allows us to sell products and provide our Services to you.

Throughout these Terms, “we,” “us,” and “our” refer to Brandedy. “You” and “your” refer to the customer, visitor, or user of our Services.

2. Use of Our Website

By using our website, you agree that:

  • You are at least the age of majority in your country, state, or province of residence.
  • You will not use our products or Services for any illegal or unauthorized purpose.
  • You will not attempt to damage, disrupt, hack, or interfere with our website or Services.
  • You will not copy, resell, redistribute, or misuse our digital products unless we give written permission.

We reserve the right to refuse service to anyone for any reason at any time.

3. Digital Products

Brandedy sells digital products. These products may include downloadable files, templates, guides, digital resources, or other online content.

After purchase, you may receive access through a download link, email, customer account, or another digital delivery method.

You are responsible for providing the correct email address and ensuring that you can access the digital product after purchase.

4. License and Usage Rights

When you purchase a digital product from Brandedy, you receive a limited, non-exclusive, non-transferable license to use the product for personal or permitted business use.

You may not:

  • Resell, share, distribute, or give away our digital products.
  • Upload our products to public websites, file-sharing platforms, or marketplaces.
  • Claim our products as your own.
  • Modify and resell our products unless we clearly allow it in writing.
  • Use our products for unlawful, harmful, or misleading purposes.

All intellectual property rights remain owned by Brandedy or the original rights holder.

5. Orders and Payments

All prices are shown at checkout. We reserve the right to change prices at any time without notice.

By placing an order, you agree to provide accurate billing, payment, and contact information.

Payments are processed through Shopify and third-party payment providers. We do not directly store your full payment card details.

We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized activity, pricing errors, or violation of these Terms.

6. Delivery of Digital Products

Digital products are usually delivered after successful payment.

Delivery may be made by:

  • Download link
  • Email
  • Customer account access
  • Third-party digital delivery app
  • Another digital access method

If you do not receive your digital product, please contact us at:

simoouchen1200@gmail.com

7. Refunds and Returns

Because our products are digital, all sales may be final once the product has been accessed, downloaded, or delivered.

Refunds may only be considered in limited cases, such as:

  • Duplicate purchase
  • Wrong product delivered
  • File access issue that we cannot fix
  • Technical problem caused by us
  • Product not delivered after successful payment

To request help with an order, contact us at:

simoouchen1200@gmail.com

Please include your order number, the email used at checkout, and a description of the issue.

8. Product Descriptions

We try to describe our digital products as accurately as possible. However, we do not guarantee that all descriptions, images, previews, pricing, or product details are always complete, current, or error-free.

We reserve the right to correct errors, update product information, or cancel orders if information on the website is inaccurate.

9. Account Information

If you create an account on our website, you are responsible for keeping your login details secure.

You agree not to share your account access, download links, or purchased digital products with others unless we give written permission.

We are not responsible for unauthorized access caused by your failure to protect your account information.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, product files, downloads, designs, and digital materials, belongs to Brandedy or its content providers.

You may not copy, reproduce, sell, distribute, or exploit any part of our website or digital products without written permission.

11. Third-Party Tools and Links

Our website may include third-party tools, apps, payment processors, or links to third-party websites.

We are not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

12. Prohibited Uses

You may not use our website, products, or Services:

  • For illegal purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, harm, defame, or discriminate against others
  • To submit false or misleading information
  • To upload viruses, malware, or harmful code
  • To collect personal information from others without consent
  • To interfere with website security or functionality

We reserve the right to terminate your access if you violate these Terms.

13. Limitation of Liability

Brandedy is not responsible for any indirect, incidental, special, or consequential damages resulting from your use of our website, Services, or digital products.

We do not guarantee that our Services will always be uninterrupted, secure, timely, or error-free.

You agree that your use of our Services is at your own risk.

14. Disclaimer of Warranties

Our website, Services, and digital products are provided “as is” and “as available.”

We do not guarantee that:

  • The Services will meet your expectations.
  • The website will be error-free or uninterrupted.
  • Digital files will be compatible with every device, software, or system.
  • Any results from using our products will be guaranteed.

15. Changes to Our Services

We may update, modify, suspend, or discontinue any part of our website, products, or Services at any time without notice.

We are not liable if any product or Service becomes unavailable.

16. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will update the “Last updated” date above.

Your continued use of our website or Services after changes are posted means you accept the updated Terms.

17. Termination

We may suspend or terminate your access to our Services if we believe you have violated these Terms.

Any obligations or liabilities that started before termination will continue after termination where necessary.

18. Governing Law

These Terms will be governed by applicable laws, without regard to conflict of law principles.

19. Contact Information

If you have any questions about these Terms of Service, please contact us at:

simoouchen1200@gmail.com