Privacy policy
Last updated: July 20, 2026
Brandedy operates this store and website, including all related information, content, features, tools, digital products, and services, in order to provide you, the customer, with a curated digital shopping experience.
Brandedy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, access digital products, download files, or otherwise communicate with us.
By using and accessing our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.
Personal Information We Collect
We may collect or process the following categories of personal information, depending on how you interact with our Services:
- Contact details, including your name, billing address, phone number, and email address.
- Financial information, including payment card information, transaction details, payment confirmation, and other payment details.
- Account information, including your username, password, preferences, and settings.
- Transaction information, including digital products you view, add to cart, purchase, access, download, return, exchange, or cancel.
- Communications with us, including information you provide when contacting customer support.
- Device information, including your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including how you interact with our website, access digital products, or download files.
How We Collect Personal Information
We may collect personal information:
- Directly from you when you create an account, make a purchase, access digital products, or contact us.
- Automatically through cookies and similar technologies when you use our website.
- From service providers who help us operate our store and services.
- From partners or other third parties, where permitted by law.
How We Use Your Personal Information
We use your personal information to:
- Process payments and fulfill digital orders.
- Deliver download links, files, or access instructions.
- Provide access to purchased digital products.
- Manage your account and customer support requests.
- Resolve download, access, or technical issues.
- Send order updates and service-related communications.
- Improve our website, products, and customer experience.
- Provide marketing and promotional communications where permitted.
- Detect fraud, protect our Services, and secure transactions.
- Comply with legal obligations and enforce our policies.
How We Disclose Personal Information
We may disclose your personal information:
- With Shopify, vendors, and service providers who help us operate our store.
- With payment processors, digital product delivery services, cloud storage providers, analytics providers, and customer support tools.
- With marketing and advertising partners, where permitted by law.
- When you request or consent to sharing information with third parties.
- In connection with legal obligations, fraud prevention, business transfers, or enforcement of our rights.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the Services.
Information you submit through our store may be transmitted to and shared with Shopify and other third parties that may be located outside your country of residence.
To learn more about how Shopify uses personal information, you can visit:
https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security, accuracy, or content of websites that we do not own or control.
You should review the privacy policies and terms of any third-party websites you visit.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe a child has provided us with personal information, please contact us so we can request deletion.
Security and Retention
We take reasonable steps to protect your personal information. However, no security system is perfect, and we cannot guarantee complete security.
We retain personal information for as long as needed to:
- Provide our Services.
- Maintain your account.
- Give you access to purchased digital products.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements and policies.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including:
- The right to access or know what personal information we hold about you.
- The right to request deletion of your personal information.
- The right to request correction of inaccurate information.
- The right to request a copy of your personal information.
- The right to opt out of marketing communications.
You can opt out of promotional emails by using the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional emails about your account, orders, or digital product access.
Complaints
If you have complaints about how we process your personal information, please contact us using the email below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country where you live.
If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.
When we update this Privacy Policy, we will update the “Last updated” date above.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at: